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Updated October 2026

Contact itsumenu.co.uk

Email [email protected] with corrections, takedown requests or enquiries. We aim to reply within 48 hours.

  • Researched 15 Oct 2026
  • Sources listed
  • Independent guide
Email[email protected]Corrections, enquiries, takedowns
Response timeWithin 48 hoursTwo working days
We are not itsuCorrectFor orders, complaints or refunds contact itsu directly
Corrections

Spotted a wrong price or calorie figure?

Email [email protected] with the page URL, the item and what you saw, and we will check and update it.

Our prices come from itsu's delivery menus (see how we source prices), so a till price can differ from our table. A dated receipt or menu board photo is the fastest way to get a fix verified.

Brand content

How do I request a brand-photo takedown?

Email [email protected] with 'takedown' in the subject line and a link to the page, and the images come off within 48 hours.

Food photography on this site is itsu Limited's, used for reference. If you own the rights to an image we use and want it removed, we will remove it and show placeholder graphics instead. We keep a record of removals.

Important

Do you work for itsu?

No. This site is not affiliated with, sponsored by or endorsed by itsu Limited, so we cannot help with orders, refunds or complaints about a restaurant.

For anything about an itsu restaurant, order, app account or refund, contact itsu directly through itsu.com/contact-us, or the delivery app you ordered through.

You can find your nearest restaurant in itsu locations and check order options in itsu delivery and ordering.

FAQs

Questions

Quick answers, using the facts on this page.

What email do I use?

[email protected]. Put 'correction' or 'takedown' in the subject line and we will triage it faster.

How fast do you reply?

Within 48 hours, usually sooner. Takedown requests are handled within 48 hours.

Can you fix my itsu order or refund me?

No. We are an independent guide, not itsu. Contact itsu through itsu.com/contact-us or the delivery app you ordered through.

I found a different price from your table. What should I do?

Email us the page URL, the item and the price you saw. If it checks out, the table is updated with a new capture date.